Retail Ops Coordinator - PERM - Dorothy Perkins & Burton


Who we are:

Dorothy Perkins

Fashion isn’t just what we know, it’s what we love. With signature prints, seasonal must haves, wardrobe essentials and pieces for every occasion, our collections are exciting, feminine, versatile and affordable. Dorothy Perkins is for every woman: our clothes come in sizes 6 to 28 with dedicated Tall, Petite, Plus Size and Maternity collections, all with a focus on a feminine, flattering fit. With an extensive selection of shoes, boots, bags and accessories, you can find the perfect finishing touches at DP. Plus, with weekly in-store updates and daily online drops, there’s always something new to discover.


Burton Menswear is for the every man: our clothes come in sizes XS to XXL with dedicated Big & Tall and Muscle Fit ranges as well as specialist occasion collections such as 1904 and FōR.

We already know a thing or two about dressing men but that doesn’t stop us looking for new ways to drive the business forwards. Burton Menswear is full of passionate people who like to work hard and love what they do and we are always on the lookout for talented people, who want to make a difference.

The Role:

We currently have a vacancy for a Retail Operations Coordinator to join our brands Dorothy Perkins & Burton. The purpose of the role is to create & manage all Store Communications and advising on store operations.

Day to Day:

  • Write, manage and collate all the necessary information for both DP and Burton weekly Store Newsletters, store article, promotional and all other regular ad hoc communications
  • Proof read and sense check relevance of all documents / communications to stores
  • Liaise with other head office functions and concessionaire partners to ensure accurate and timely flow of information to stores
  • Create store briefs in conjunction with HO functions to include, but not exclusively; Events, Sale, Marketing, VM, Product trials , Compliance notices
  • Support communications and actions for all promotional activity working with key stakeholders such as merchandising and VM. Act as an expert on key POS technical queries
  • Set up and manage all promotional till codes, liaising with Arcadia Systems as needed
  • Manage loading of information to the store Intranet system The Word and the required maintenance of the platform
  • Respond in a timely and accurate manner to all queries that come through the department, from stores and the centre, engaging where necessary with relevant HO functions
  • Maintain critical documents i.e. Store Details/ Communication Directory / Opening & Closing notices / Last Year activity/Key Activity Planner

Must Haves:

  • Strong organisational skills
  • Computer literate Microsoft/Excel
  • Strong attention to detail, excellent written and verbal communication skills
  • Has a resilient and questioning nature
  • Ideally coming from a Retail and or Retail operations background
  • Stakeholder management experience
  • Used to a fast paced, multi-tasking environment
  • Skilled at building credible working relationships and a team player

The exciting Part

  • Early finish Fridays during Summer!
  • 25% discount across all our fab 8 brands to shop until you drop
  • Stunning London offices with a restaurant, bar and beauty salon to always look and feel your best
  • Regular sample sales to refresh your wardrobe at fractional prices
  • Fun, inspiring and ambitious colleagues pushing the boundaries across the whole business
  • Regular competitions to win amazing prizes
  • Events to support our diverse range of charities

We regret, due to volume, only suitable applicants will be contacted.

You’ll find every Arcadia brand shares the same values. We all start with letting people be themselves. We are informal while professional, and we are all about mixing fun with commercial nous. Throughout your career with us we will help you develop, and give you the chance to influence our future. It's not only our products but our people who drive our success. Our people are at the heart of everything we do.